Effective as of 9/15/2021
This Electronic Communications Policy (“Policy”) applies to all communications related to the demand deposit account and savings account (“Suvi Accounts”) and accompanying services available through Suvi mobile application (“Suvi Mobile App”) and suvicash.com (the “Website”). This Policy supplements and is to be construed in accordance with the terms of the agreement you received with any product you have signed up for using the Suvi Mobile App or at suvicash.com including the Suvi Account(s).
“We”, “us”, “our”, refers to Suvi Inc. ("Suvi"). “Bank” means Community Federal Savings Bank. “You” and “your” mean the person or persons identified on the Suvi Account(s) and authorized users.
The Suvi Account(s) are intended for use only by person(s) who are willing and able to receive notices and communications exclusively through the Website, the Suvi Mobile App or via electronic mail ("E-mail"). If you do not agree to receive the legally-required notices and communications described herein in electronic and not paper form, then you may not open a Suvi Account. Similarly, if after providing consent hereunder, you withdraw it, we reserve the right to close the Suvi Account(s) and terminate your participation in the Suvi Account(s).
Scope of Communications to Be Provided in Electronic Form: When you use a product or service to which this Policy applies, you agree that any Communications will be provided in electronic format, to the extent allowed by law, and that paper Communications will not be sent. You affirm that you have access to the hardware and software requirements identified below. You consent to receive electronic Communications and transactions includes, but is not limited to:
METHODS OF PROVIDING COMMUNICATIONS: We may provide Communications to you by email, text message, or on the Website, Suvi Mobile App, or mobile websites (including via “hyperlinks” provided online, in e-mails, or in text messages).
HARDWARE AND SOFTWARE REQUIREMENTS: In order to access, view, and retain electronic Communications that we make available, you must have:
We may update these requirements as necessary to preserve the ability to receive electronic Communications. If there is a substantial change in these requirements, you will be notified of the changes accordingly.
HOW TO WITHDRAW YOUR CONSENT: You may withdraw your consent to receive electronic Communications by writing to: firstname.lastname@example.org. Our business model is designed to provide Communications to you in electronic format only. For this reason, if you withdraw your consent, we will close your Suvi Account(s) and mail you a refund check for any amount remaining balance(s) in your Suvi Account(s), in accordance with the terms of your deposit and/or savings account agreement. If you withdraw your consent, the legal validity and enforceability of prior Communications delivered in electronic form will not be affected.
REQUESTING PAPER COPIES OF ELECTRONIC COMMUNICATIONS: We will not automatically send you a paper copy of any Communication, however, we reserve the right, but assume no obligation, to provide a paper (instead of electronic) copy of any Communication that you have authorized us to provide electronically. You can obtain a paper copy of an electronic Communication by printing it or by requesting that we mail a paper copy. To request a paper copy, please e-mail us at email@example.com. There are no fees associated with the request for the delivery of paper copies of any Communication provided electronically pursuant to this Policy.
How to Update Your Records: It is your responsibility to provide us with a true, accurate, complete and keep your email address and/or mobile phone number current so that we can communicate with you electronically. You can update information (such as your email address and/or phone number) through suvicash.com or through the Suvi Mobile App. You understand and agree that if we send you a Communication, but you do not receive it because your email address and/or mobile phone number on file is incorrect, out of date, blocked by your service provider, or you are otherwise unable to receive electronic Communications, we will be deemed to have provided the Communication to you.
Communications in Writing: All Communications in either electronic or paper format from us to you will be considered “in writing”. You should print or download for your records a copy of this Policy and any other Communication that is important to you.
FEDERAL LAW: You acknowledge and agree that your consent to electronic Communications is being provided in connection with a transaction affecting interstate commerce that is subject to the federal Electronic Signatures in Global and National Commerce Act, and that you and we both intend that the Act apply to the fullest extent possible to validate our ability to conduct business with you by electronic means.
TERMINATION / CHANGES: We reserve the right, in our sole discretion, to discontinue the provision of your Communications, or to terminate or change the terms and conditions on which we provide Communications. We will provide you with notice of any such termination or change as required by law.