• Help
  • Your Card
  • When do I have to file my dispute in order to be eligible for a provisional credit?

When do I have to file my dispute in order to be eligible for a provisional credit?

A dispute must be filed no more than 60 days after the oldest statement date on which the unauthorized transaction(s) first appeared for provisional credit eligibility. You may file a dispute that is older than 60 days, but it will not be eligible for a provisional credit.