Are you unhappy with overdraft fees?
How does Suvi’s FundMe compare with overdraft from traditional banks?
Which transactions are eligible for Suvi’s FundMe?
Am I automatically enrolled in FundMe?
Does Suvi charge any fee for FundMe?
How do I qualify for Suvi’s FundMe?
What is a Qualifying Direct Deposit?
Can I decrease my FundMe limit?
What controls do parents have on teen accounts?
Can we instantly add funds to teen accounts?
How can teen securely pay anyone and receive funds from others?
Do you support direct deposit for working teens?
What are the limitations for the frequency and dollar amounts of transactions for teens?
Does Suvi provide a savings account?
Does Suvi’s savings account provide interest?
What is the current interest rate on Savings Account?
How is the savings interest calculated?
What are the Interest Qualifying Criteria to earn interest on Savings Account?
Can I save automatically in my savings account?
Are there any internal transfer limits in my savings account?
What happens if my Suvi accounts does not have funds for internal transfer?
Does Suvi provide a digital card?
Is my digital card and physical card number different?
I lost my card or it was stolen. How do I get a replacement card?
I found my lost or stolen card. Can it be reactivated?
How do I set or reset your PIN?
I forgot my PIN. How do I resent my PIN?
My card is damaged. How do I get a replacement card?
Can I use the Suvi card internationally?
Why is there a hold for my gas station charge?
Why has my Suvi card declined at the gas pump, hotels or rental car companies?
What is a pending card transaction or hold?
How do I request a refund from a merchant?
How long does it take to receive refunds from returns?
What do I need to do to be eligible for a provisional credit?
When do I have to file my dispute in order to be eligible for a provisional credit?
What happens if my dispute is denied?
Can I get cash back when making a purchase?
Can I withdraw cash using Suvi Card without incurring fee?
What are the fees for out of network and over the counter cash withdrawal?
To protect your account, if your card is lost or stolen, please immediately go to the settings page in the Suvi mobile app or suvicash.com and click ‘Replace my Card.’ We will immediately deactivate your card and issue you a digital replacement card with a new 16 digit number. You will also receive a physical card in the mail.
Your digital replacement card will be immediately available for purchase transactions.
Please also check your transaction history. If you find any unauthorized transactions, please contact us immediately.